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Essential Business Behaviors
Essential Business Behaviors

10 Steps to Overcome Workplace Bullying:  From Recognition to Resilience   

Do you know how to deal with your bully?  Bullying is a complex relationship behavior pattern that involves unwanted and unwarranted abuse.  Understanding the bullying cycle and abuse patterns can help you protect yourself.  The process of becoming bully-proof is explored through personal experience, supported by scientific studies, and developed as a holistic approach through the resilience of the Hero(ine)’s journey.


What People Are Saying

Dr. Gary Namie has written the Foreword to this book and calls it “…an accessible, pragmatic, honest encouragement for bullied individuals to take the journey…to heal.”

                                                                                                                                     Amy Schellenberg, Education Heals Wounds, writes, “Dr. Nan’s expert advice is based on lived experience. She truly understands workplace bullying because she has “been there, done that.” Dr. Nan puts the reader at ease from the beginning and that feeling of comfort and trust gets stronger with each chapter.”



The Ten Steps

STEP ONE: Recognition: What Are the Characteristics of Bullying? This Step focuses on the seven markers of abuse, and the range of bullying behaviors that exist in the modern workplace.

STEP TWO: Document Everything. This Step describes how to document and includes information on recording the facts of bullying. Documentation is the most important thing you can do to protect yourself.

STEP THREE: Understand the System and the System Players. Understanding the players inside and outside the organization will help targets navigate the process. Most targets will navigate an entirely new world of regulations and requirements along with the people who enforce them.

STEP FOUR: Freeze, Flight, or Fight: Understand that Coping Is What We Do. This Step identifies stress and coping techniques to deal with abuse by bullies and the anxiety that follows from a bully’s harassment.

STEP FIVE: Fight: Learn to Confront Effectively. This Step explores the philosophical, behavioral, strategic, and tactical issues required for learning the “why,” “when,” and “how” of effective confrontation approaches.  

STEP SIX:  Fight: Take Action to Protect Yourself. This Step provides an overview of technical details to orient the target to working with your union, an attorney or regulator to file a grievance or complaint.  

STEP SEVEN:  Understand the Larger Patterns of the Bullying Experience. This Step discusses target issues and potential approaches, then focuses on markers of trauma and C-PTSD resulting from bullying.

STEP EIGHT:  Focus on Your Self-Transformation. This Step summarizes some of the research and anecdotal observations, misperceptions, and behavioral markers concerning individuals most frequently targeted by bullies.

STEP NINE:  Engage the Hero(ine) 's Journey:  Develop Resilience to Thrive. This Step discusses transformational change and post-traumatic growth possibilities.

STEP TEN:  Find Your Social Solution: Anti-Bullying Resources. This last Step provides resources concerned with support, coping, legal and medical issues to help with overcoming bullying. 

What You'll Learn

  • understand the range and types of abusers that appear in organizational systems,
  • the seven indicators that signal you are dealing with an intractable human being.
  • how and what to document and what to share to build a case for protecting yourself.
  • discover who management, regulatory and union members are and how to navigate the system.
  • exactly “what” is pushing your stress buttons and why your bully is good at doing so.
  • what Satir modes are and how they can help you “see” the bully coming.
  • how "pushing-back" can actually keep the bully from bothering you.
  • what you can file and why it may be important for you to file something.
  • practical tips that can help you heal from the trauma of bully abuse.
  • what your background may indicate about why you are being bullied.
  • what it means to your resilience to reframe your bullying experience.
  • what resources are available for you to heal from your traumatic work experience.                                                                                                                                                                                                                                                                                    

Available in paperback or Kindle on Amazon.com