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Essential Business Behaviors
Essential Business Behaviors

  • Workplace Bullying Is...

    ...the repeated, health-harming mistreatment by one or more employees of an employee: abusive conduct that takes the form of verbal abuse; or behaviors perceived as threatening, intimidating, or humiliating; work sabotage; or in some combination of the above. (WBI, 2023)

Solving Workplace Bullying in Organizations

Start with a Workplace Bullying Policy Strategy 

Developing a solid workplace bullying policy is the first step for creating a pyschologically safe work environment.  A strong workplace anti-bullying policy provides an opportunity to reinvigorate organizational values and define relationships between workers and managers.  A phone call is all that is needed to get you started on your workplace bullying policy.

Assessments & ​Strategy Sessions

•Workplace Bullying Policy Development
•Psychological & Environmental Safety Assessment
• Social Network Connections for Coaching and Change
•Values Realignment

Social Norms Redevelopment

•Personal and work boundary awareness training
•Facilitative 3D training in bullying and sexual harassment awareness; bystander interventions (CA compliant)
•Emotional Intelligence (EQ) training
•Boundary Awareness Workshops

Leadership/Vision Re-Alignment

•Leadership Reference Model:  Servant Leadership; Transformative Leadership; Collaborative Leadership; Facilitative Leadership
•On-going coaching to develop new model attributes in Leaders
•Strategic re-alignment of values with organizational operations and vision and mission statements
•Managers as Coaches training for Distributed Leadership Team
•Coaching Development with Distributed Leadership Team

Job and Policy Redesign

•Evaluation of internal communication structures
•Job design analysis and internal structure under Managers as Coaches program – general goal setting and reporting structures for meeting competencies; raises and promotional pathways
•On-boarding redesign to support new culture and new social norms
                        •Behavioral interviewing coaching & training
                        •Policy review and evaluation for workplace bullying

Evaluation, Adjustments and Next Steps

•Adjustments
•Post Assessment
•Project Debrief and Next Steps

To heal an  organization, the work must focus on the cultural system of the organization. How does the organization make sense of hierarchy, power and change? Essentially, leaders must support a restructuring process of new social norms that flows from the ground up while leadership works from the top down through guidance, values realignment and initiatives to improve the relationship and team communication structures. These two efforts meet in the middle through job design and operational and policy functions that support the work of the organization.  These three areas -- Social Norms, Leadership, and Job and Policy Design -- comprise the main areas for changing a toxic organizational culture. 

Essential Business Behavior's  Psychologically Safe Work Culture Model is built on a data-driven approach from MIT that identifies the main factors of the organizational cultural system.